I was trying to find a word more original than cheer or happiness. <g>
I was pondering a small exercise I did with the support staff at NewsGator and thought I would put out the call for similar ideas. I firmly believe that small and regular exercises in focusing on what is good and right instead of what is bad and wrong can have a profound impact on corporate culture. At a group lunch one afternoon, I asked each support professional to name his favorite customer - an actual human being - and why he enjoyed working with that person so much. Technical support and client services can be a very stressful occupation, so the opportunity to chat about the good is a small way to engender positive reflection.
We also laugh a LOT at NewsGator and we encourage plenty of humor and fun. Sure, it's a cliche, but that humor and fun has to be cultivated.
What are some of the activities or exercises you do at work for similar benefit?