Exercises in Felicity

I was trying to find a word more original than cheer or happiness.  <g>

I was pondering a small exercise I did with the support staff at NewsGator and thought I would put out the call for similar ideas.  I firmly believe that small and regular exercises in focusing on what is good and right instead of what is bad and wrong can have a profound impact on corporate culture.  At a group lunch one afternoon, I asked each support professional to name his favorite customer - an actual human being - and why he enjoyed working with that person so much.    Technical support and client services can be a very stressful occupation, so the opportunity to chat about the good is a small way to engender positive reflection.

We also laugh a LOT at NewsGator and we encourage plenty of humor and fun.  Sure, it's a cliche, but that humor and fun has to be cultivated.

What are some of the activities or exercises you do at work for similar benefit?

Comments

[John Carmichael]

Photoshop Phriday! Provides an opportunity to lampoon or compliment a fellow employee being careful to not go too far. Serves to lighten people up (do not take yourself too seriously) and allows one to hone his/her photoshop skills. Taking idea selections from department members helps the inclusion factor.

Be sure you focus on the "Good Sports" of the group.